The Fine Print
Refund Policy
Refund Policy
REFUND POLICY
YOUR RIGHT TO CANCEL
You may cancel this contract and obtain a full refund, without any penalty or obligation, if notice of cancellation is given, in writing, within 10 business days from the date of your 1st purchase, or from the date of your signed Client Agreement, whichever is longer. For purposes of this section: (i) the date on which you commence utilizing the services under the contract is the date you sign your client agreement (ii) business days are Monday through Friday.
To cancel this contract, please email info@hollywoodwinnerscircle.com or otherwise deliver a signed and dated copy of the following cancellation notice or any other written notice of cancellation to (Hollywood Winners Circle Academy LLC) at www.hollywoodwinnerscircle.com, NOT LATER THAN MIDNIGHT OF THE 10TH DATE OF THE LONGEST INTERPRETATION OF THE HEREIN DESCRIBED AB1319-COMPLIANT 10 BUSINESS DAY REFUND PERIOD REFUND PERIOD.
CANCELLATION NOTICE
I hereby cancel this contract.
Dated: Artist Signature.
If you cancel, all fees you have paid must be refunded to you within 10 business days after delivery of the cancellation notice to the talent service.
Hollywood Winners Circle Academy LLC does not provide refunds outside of the above described 10 business day period from the date of your 1st purchase, or date of signed customer contract – whichever is longer.
By purchasing, all customers agree to comply with Hollywood Winners Circle Academy LLC’s Terms of Use which are posted publicly, (https://hollywoodwinnerscircle.com/legal/terms-of-use/) and the terms in their signed customer agreement Customer Agreement.
Non-”Talent Training Service” Products Refund Policy
All products that do not fall under AB 1319 classified activities are 100% non-refundable due to the nature of the copyrighted materials. (This includes books, merch, and non-”talent training service” activities as defined by California AB 1319.)
For Sale or Discount Prices: Due to the nature of digital course materials being instantly available, Hollywood Winners Circle Academy LLC does not offer ANY refunds on discounted, sale, or non-full price purchases under any circumstances. Customer acknowledges and accepts the terms of this Refund policy in the terms and condition found at: (https://hollywoodwinnerscircle.com/legal/terms-of-use/) and in the Customer Agreement when making a discounted purchase.
Get an Agent WITHOUT A Demo Reel Minicourse Refund Policy
This is a digital training program and you have access to all materials immediately upon purchasing (whether choosing the pay-in-full option or any monthly installments). For that reason, refunds and payment cancellations are not valid for any reason non-refundable due to the nature of the digital materials.
Refunds are not offered for any other reason, and payment plans cannot be canceled for any reason whatsoever. No refunds are allowed for people who have not completed all of the deliverables.
HWC Academy reserves the right to ban you, and remove you from all company Services for initiating a refund or dispute on a non-refundable product.
Commercial Agent Minicourse Refund Policy
This is a digital training program and you have access to all materials immediately upon purchasing (whether choosing the pay-in-full option or any monthly installments). For that reason, refunds and payment cancellations are not valid for any reason non-refundable due to the nature of the digital materials.
Refunds are not offered for any other reason, and payment plans cannot be canceled for any reason whatsoever. No refunds are allowed for people who have not completed all of the deliverables.
HWC Academy reserves the right to ban you, and remove you from all company Services for initiating a refund or dispute on a non-refundable product.
Non-Course Products Refund Policy
All products that are not courses are non-refundable due to the nature of the digital materials. (This includes books, merch, live tickets, and non-course video material.)
HWC Academy reserves the right to ban you, and remove you from all company Services for initiating a refund or dispute on a non-refundable product.
CANCELLATION POLICY
HWC Academy reserves the right to ban you, and remove you from all company Services for initiating a refund or dispute on a non-refundable product.
If you sign up for a payment plan for any of The Hollywood Winner Circle Academy’s products, you are agreeing to be bound to that plan. You cannot ‘cancel’ your payment plan after the 10 business day from your point of 1st transaction, or date of customer agreement signed refund period – whichever is longer.
If you are on a payment plan and do not make a timely payment, you will be temporarily removed from the Winner’s Inner Circle. The days you are removed for non-payment will still count toward your six months free. As soon as you make your payment you will be able to rejoin the group.
All course installation payments must be paid on the due date.
If a payment is missed and exceeds a 30-day period, it will be reported to all three credit bureaus.
You agree to pay all fees specified in the order forms. Except as otherwise specified herein or in the order form: (i) fees are based on services and content subscriptions purchased and not actual usage, (ii) payment obligations are non-cancelable and fees already paid are non-refundable outside of the 10 business day refund period from the point of 1st purchase OR date of Client Agreement signature – whichever is longer, and (iii) quantities purchased cannot be decreased during the relevant subscription term of.
DISPUTES
Outside of disputes, or requests for refund that fall within the described 10 business day from date of 1st purchase OR date of signed client agreement – whichever is longer – refund period: Any dispute or claim relating in any way to your use of any The Hollywood Winners Circle Services or to any products or services sold or distributed by The Hollywood Winners Circle or through The Hollywood Winners Circle will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement. There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Conditions of Use as a court would.
If you are on a payment plan and do not make a timely payment, you will be temporarily removed from the Winner’s Inner Circle. The days you are removed for non-payment will still count toward your six months free. As soon as you make your payment you will be able to rejoin the group.
All course installation payments must be paid on the due date.
If a payment is missed and exceeds a 30-day period, it will be reported to all three credit bureaus.
You agree to pay all fees specified in the order forms. Except as otherwise specified herein or in the order form: (i) fees are based on services and content subscriptions purchased and not actual usage, (ii) payment obligations are non-cancelable and fees already paid are non-refundable, and (iii) quantities purchased cannot be decreased during the relevant subscription term of.
DISPUTES
Outside of disputes, or requests for refund that fall within the described 10 business day from date of 1st purchase OR date of signed client agreement – whichever is longer – refund period: Any dispute or claim relating in any way to your use of any The Hollywood Winners Circle Services or to any products or services sold or distributed by The Hollywood Winners Circle or through The Hollywood Winners Circle will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement. There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Conditions of Use as a court would.
FACEBOOK GROUP POLICIES
By participating in any Facebook groups ran by THE HOLLYWOOD WINNERS CIRCLE ACADEMY LLC, including but not limited to “The Winners Inner Circle”, you are agreeing to abide by the rules of the group. The rules of the group will be posted in the ‘about’ section of the Facebook group and it is your responsibility to make yourself aware of these rules. If you violate these rules, upon first violation you will be muted for 3 days. Further violations may be met with permanent muting or being removed from the group. Harassment of other Hollywood Winner’s Circle members or moderators of the group will get you banned from the group on the first offense. We have the right to remove you from the group at any time. Being removed from the group or muted is not a valid reason for requesting a refund outside of the 10 business day refund period from date of 1st purchase OR date of client agreement signed – whichever is longer, as it was your decision to break the rules. If you are a monthly member of one of our Facebook groups and you are removed or permanently muted, your recurring charge will be canceled but previous charges will not be refunded unless within the first 10 days of purchase or signing your student contract, whichever is longer. If your access to the group is through a free bonus to one of our courses, you will still have access to your course even if you are muted or removed.
You are also agreeing that if you are purchasing a course and getting temporary access to the Facebook group as a result of that, you are aware you only have 3 months free in the Winners Inner Circle and then must pay monthly if you choose to continue. It is your responsibility to renew at the end of 3 months.
UNACCEPTABLE BEHAVIOR
By Utilizing Hollywood Winner’s Circle’s site and/or services you agree to refrain from the following behaviors:
Harassing Hollywood Winner’s Circle’s Staff, independent contractors, guests, agents, and/or other customers.
Engaging in any unlawful act utilizing Hollywood Winner’s Circle’s site or services.
Interrupting or disrupting Hollywood Winner’s Circle’s site or services in any way.
Engaging in any sexually harassing, inappropriate, or otherwise objectionable behavior towards utilizing Hollywood Winner’s Circle’s site or services.
Engaging in any sexually harassing, inappropriate, or otherwise objectionable behavior towards Hollywood Winner’s Circle’s Staff, independent contractors, guests, agents, and/or other customers.
Hollywood Winner’s Circle has the sole discretion to determine if you have engaged in any of the above behaviors.
If you engage in any of the above listed behaviors Hollywood Winner’s Circle shall have the right to terminate any and all agreements with you, subject to the terms and conditions contained herein regarding termination, and cease all communications with you, including but not limited to blocking you from communications and site access.
The Master Course Refund Policy
All Actors sign their Customer Agreement explaining the 3-day refund window.
After joining the Master Course on a 1-time payment (“Full Payment”), or a monthly payment plan, every Customer has 3 days to review the material and request a refund if the material is not suitable for them. From the Customer Agreement:
“For Full Price, 1-Time Payments + 1st Payment Plan Payment Only: You may cancel this contract and obtain a full refund, without any penalty or obligation, if notice of cancellation is given, in writing, within 3 days from the date this Customer Agreement is entered or the date on which you commence utilizing the services under the contract, whichever is first. For the purposes of this agreement, the customer agrees that the date customer has commenced utilizing the services of HWC is the same as the date customer signed the Customer Agreement.”
For Sale or Discount Prices: Due to the nature of digital course materials being instantly available, Hollywood Winners Circle Academy LLC does not offer ANY refunds on discounted, sale, or non-full price purchases under any circumstances. Customer acknowledges and accepts the terms of this Refund policy in the terms and condition found at:
(https://hollywoodwinnerscircle.com/legal/terms-of-use/) and in the Customer Agreement when making a discounted purchase.
We are committed to you getting results in your acting career with The Hollywood Winner’s Circle Academy. Hollywood Winner’s Circle wants you to make progress and gain clarity in your acting career with this program. As a result, if you meet all criteria below and have still not experienced forward movement in your acting career your money will be refunded.
REQUEST FOR ACTION-BASED REFUND PROCESS
Criteria: You must meet each of the following Criteria before a refund can be issued:
Have, take, or otherwise be registered for the course for 1 year or more.
Additionally, you must have submitted the following, and all materials submitted must be up to course standards as defined in the course instructions.
– 100% Course Completion in the STUDENT PORTAL www.members.hollywoodwinnerscircle.com (Videos + Self-Check Quizzes)
– At least 5 headshots of different types
– Your acting resume
– Your Actors Access & Casting Networks link
– At least 4 high-quality acting clips as defined by the course instructions.
– A document listing the classes you’ve taken or are taking, name of the teachers of each class, and how often you’ve been training.
– Submission report from Actors Access & Casting Networks
If each criterion is met and you are dissatisfied with the course, we will refund your money for the course. Whether each criterion is met is at the sole discretion of Hollywood Winner’s Circle.
There are no other circumstances for a refund.
The Parent Course Refund Policy
After joining the Parent Course on a 1-time payment (“Full Payment”), or a monthly payment plan, every Customer has 3 days to review the material and request a refund if the material is not suitable for them.
For Full Price, 1-Time Payments + 1st Payment Plan Payment Only: You may cancel this contract and obtain a full refund, without any penalty or obligation, if notice of cancellation is given, in writing, within 3 days from the date of purchasing “Parent Course”, or the date on which you commence utilizing the services under the contract, whichever is first. For the purposes of this agreement, the customer agrees that the date customer has commenced utilizing the services of HWC is the start of the 3-day refund window.
For Sale or Discount Prices: Due to the nature of digital course materials being instantly available, Hollywood Winners Circle Academy LLC does not offer ANY refunds on discounted, sale, or non-full price purchases under any circumstances. Customer acknowledges and accepts the terms of this Refund policy in the terms and condition found at:
(https://hollywoodwinnerscircle.com/legal/terms-of-use/) and in the Customer Agreement when making a discounted purchase.
REQUEST FOR ACTION-BASED REFUND PROCESS
We are committed to you getting results in your child’s acting career with the Hollywood Winner’s Circle Academy. Hollywood Winner’s Circle wants you to make progress and gain clarity in your child’s acting career with this program. As a result, if you meet all criterion below and have still not experienced forward movement in your child’s acting career, your money will be refunded.
Have, take, or otherwise be registered for the course for 1 year or more.
Additionally, you must submit the following and all materials submitted must be up to course standards as defined in the course instructions.
– 100% Course Completion in the STUDENT PORTAL www.members.hollywoodwinnerscircle.com (Videos + Self-Check Quizzes)
– At least 5 headshots of your child and of different types
– Your child’s acting resume
– Your child’s Actors Access & Casting Networks link
– At least 4 high-quality acting clips of your child as defined by the course instructions.
– A document listing the classes your child has taken or is taking, name of the teachers of each class, and how often you’ve been training.
– Submission report from Actors Access & Casting Networks
If each criterion is met and you are dissatisfied with the course, we will refund your money for the course. Whether each criterion is met is at the sole discretion of The Hollywood Winner’s Circle.
There are no other circumstances for a refund.
Get an Agent WITHOUT A Demo Reel Minicourse Refund Policy
This is a digital training program and you have access to all materials immediately upon purchasing (whether choosing the pay-in-full option or any monthly installments). For that reason, refunds and payment cancellations are not valid for any reason non-refundable due to the nature of the digital materials.
Refunds are not offered for any other reason, and payment plans cannot be canceled for any reason whatsoever. No refunds are allowed for people who have not completed all of the deliverables.
HWC Academy reserves the right to ban you, and remove you from all company Services for initiating a refund or dispute on a non-refundable product.
Commercial Agent Minicourse Refund Policy
This is a digital training program and you have access to all materials immediately upon purchasing (whether choosing the pay-in-full option or any monthly installments). For that reason, refunds and payment cancellations are not valid for any reason non-refundable due to the nature of the digital materials.
Refunds are not offered for any other reason, and payment plans cannot be canceled for any reason whatsoever. No refunds are allowed for people who have not completed all of the deliverables.
HWC Academy reserves the right to ban you, and remove you from all company Services for initiating a refund or dispute on a non-refundable product.
Non-Course Products Refund Policy
All products that are not courses are non-refundable due to the nature of the digital materials. (This includes books, merch, live tickets, and non-course video material.)
HWC Academy reserves the right to ban you, and remove you from all company Services for initiating a refund or dispute on a non-refundable product
CANCELLATION POLICY
If you sign up for a payment plan for any of The Hollywood Winner Circle Academy’s products, you are agreeing to be bound to that plan. You cannot ‘cancel’ your payment plan. If you are on a payment plan and do not make a timely payment, you will be temporarily removed from the Winner’s Inner Circle. The days you are removed for non-payment will still count toward your six months free. As soon as you make your payment you will be able to rejoin the group.
You agree to pay all fees specified in the order forms. Except as otherwise specified herein or in the order form: (i) fees are based on services and content subscriptions purchased and not actual usage, (ii) payment obligations are non-cancelable and fees already paid are non-refundable, and (iii) quantities purchased cannot be decreased during the relevant subscription term of.